Home About Us Projects Services Contact Us

Legal

Privacy Policy

Smartplan Holdings Ltd ('Smartplan Homes', 'we', 'us', or 'our') is committed to protecting your privacy and handling your personal information responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: June 2026

1. Information we collect

We collect information that you provide directly to us, including:

  • Identity and contact details, such as your name, email address, telephone number, and postal address.
  • Details of any enquiry, property, or opportunity you contact us about.
  • Correspondence and records of communications between us.
  • Technical information, such as your IP address and basic analytics data collected when you use our website.

2. How we use your information

We process your personal information on the basis of your consent, our legitimate business interests, or to comply with legal obligations, in order to:

  • Respond to your enquiries.
  • Discuss potential opportunities or partnerships.
  • Manage our relationship with investors, partners, contractors, and clients.
  • Operate and improve our website.
  • Comply with legal and regulatory obligations.

3. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can control cookies through your browser settings.

4. How we protect your information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. We retain personal data only for as long as necessary for the purposes described in this policy.

We do not sell your personal information. We may share it with trusted third parties who assist us in operating our business, subject to appropriate confidentiality and data protection obligations.

5. Your rights

Under the UK GDPR and DPA 2018, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request erasure of your information.
  • Restrict or object to certain processing.
  • Request portability of your data.
  • Withdraw consent at any time, where processing is based on consent.

6. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your personal information in accordance with data protection law.

7. Contact us

If you have any questions about this Privacy Policy, please contact us.

Email: info@smartplanholdings.co.uk